Transparent Collection
We tell you exactly what data we collect and why — no hidden fields, no surprise tracking.
LEGAL REFERENCE
Your Data, Your Control
We built dewahk around your account security and payment privacy. This policy explains how we collect, use and protect your information when you open an account, deposit via...
Account SecurityPayment PrivacyData ProtectionTransparencyYour Rights
Policy Scope & Jurisdiction
dewahk operates this privacy policy in accordance with applicable data protection laws in supported regions. We collect personal information — your name, email, phone number, payment details and gaming activity — to verify your account, process deposits through DANA, OVO, GoPay and QRIS, prevent fraud and comply with local regulations. Your data is encrypted and stored securely. We do not sell your
information to third parties. Where local law permits, we may share anonymised gaming data with our payment partners and game providers to improve service delivery.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
WHY VISITORS TRUST US
Privacy & Security Standards
Encryption
All payment data, account credentials and personal information are encrypted using industry-standard SSL/TLS protocols during transmission and storage.
Payment Partner Compliance
DANA, OVO, GoPay and QRIS transactions are processed through PCI-DSS compliant gateways. We never store full card or wallet credentials on our servers.
Regular Audits
We conduct quarterly security audits and penetration testing to identify and address vulnerabilities in our data handling systems.
Staff Training
Our team undergoes mandatory data protection and privacy training annually to ensure consistent handling of your personal information.
Incident Response
If a data breach occurs, we notify affected users and relevant authorities within the timeframes required by local law.
Third-Party Vetting
Game providers, payment processors and analytics partners sign data processing agreements and undergo security assessments before integration.
PLATFORM COMPARISON
How Our Policy Stands
No Data Sales
Your personal information is never sold to advertisers, brokers or unrelated third parties.
Payment Isolation
DANA, OVO, GoPay and QRIS details are handled separately from your gaming profile for added security.
User Rights
You can request, correct or delete your data at any time through your account or our support team.
Minimal Retention
We keep your data only as long as needed for account operations, legal compliance and fraud prevention.
Local Compliance
Our policy aligns with data protection requirements in supported Indonesia regions and payment partner standards.
Cookie Clarity
We use cookies only for session management, security and analytics — all disclosed in our cookie banner.
AT A GLANCE
What Shapes Our Privacy Approach
Account Verification
We verify your identity to prevent fraud and comply with...
Deposit Processing
When you fund your account via DANA, OVO, GoPay or...
Gaming Analytics
We track your gameplay patterns to detect unusual activity, prevent...
Communication Consent
We send account updates, promo notifications and security alerts only...
Fraud Prevention
Your transaction history and login patterns help us spot suspicious...
Legal Compliance
We retain certain data to meet tax, regulatory and legal...
Privacy Policy Questions
We retain your account information for as long as your account is active. After closure, we keep data for seven years to meet tax and regulatory requirements, then delete it securely.
Yes. Log into your account and visit Settings > Privacy to download a copy of your personal data. You can also email [email protected] to request a formal data subject access report.
We share only the data necessary for game delivery — your account ID, session token and gameplay events. We never share your payment details, email or phone number with game providers.
Yes. Payment details are encrypted, tokenised and processed through PCI-DSS compliant gateways. We never store your full wallet credentials on our servers.
We monitor our systems 24/7 for threats. If a breach occurs, we notify affected users and authorities within 72 hours as required by law, and provide guidance on protecting your account.
Yes. You can request account deletion from your Settings menu or by emailing [email protected]. We'll delete your personal data within 30 days, except where law requires retention.
We use cookies only for session management, security and analytics. No third-party tracking cookies are placed on your device. You can disable cookies in your browser settings anytime.